Privacy Policy

A lésia Paris Privacy Policy

Last updated: December 2, 2024

At Alésia Paris , we are committed to protecting the privacy and security of the personal information you provide to us. This Privacy Policy describes what information we collect, how we use and share it, and the steps we take to protect your personal data when you use our website alesiaparis.fr , built on the Shopify platform. It applies to all information collected through our website and associated services.

We invite you to read this policy carefully to understand how we manage your personal information.

1. Collection of personal information

When you use our website, we collect personal information that you provide directly to us and information that is collected automatically.

a. Information you provide to us directly :

  • Identification information : first name, last name, email address, telephone number.
  • Order information : billing and shipping address, payment method information (credit cards, PayPal, etc.).
  • Communication-related information : messages sent via our contact form, customer support or any other means of communication.

b. Information collected automatically :

  • Browsing Data : We automatically collect information about your visit to our site, such as your IP address, the type of browser you use, the pages you view, the time spent on the site, and the actions taken.
  • Cookies and similar technologies : We use cookies to enhance your experience on our site, analyze trends, track site usage, and personalize advertising. These cookies may be used to collect information about your activity on our site, such as pages visited and actions taken.

c. Information from third parties :

  • Payment Services : We collect information through third-party payment service providers to process your orders and payments, including credit card or other financial information needed to pay for your purchases.
  • Advertising and Marketing : We may receive information about your interactions with our advertisements on third-party platforms, such as social media.

2. Use of collected information

The personal information we collect is used for several purposes, primarily to provide our services and improve your customer experience. We use your data to:

  • Order Processing : We use your information to process and deliver your orders, manage returns, communicate with you regarding the status of your order, and provide necessary customer support.
  • Marketing and Communications : If you have signed up for our newsletter or consented to receive marketing information, we will use your email address to send you special offers, promotions and information about our new products.
  • Improving user experience : We analyze browsing information to understand how you interact with our site and improve its operation (for example, personalize the display, adjust recommended products, etc.).
  • Site Security : We use data to detect and prevent fraud, ensure transaction security, and protect the integrity of our site against cyber threats.
  • Customer Services : We use your information to answer your questions, resolve your problems, or provide you with information regarding your account or purchases.

3. Sharing of information

We do not sell, rent, or trade your personal information to third parties. However, we may share certain information in the following situations:

a. Service providers :

We use third-party service providers to help us operate our Site and manage our business activities. These providers may have access to your information to perform their functions, but only to the extent necessary to provide the specific services we have contracted with them. For example:

  • Payment Processing : We use third-party services such as Stripe , PayPal , or Shopify Payments to process payments. These platforms are responsible for processing payment data and managing transactions.
  • Logistics : Delivery services such as La Poste , UPS or Colissimo can receive your delivery information to send your orders.
  • Advertising and Marketing : We may use third-party platforms, such as Facebook Ads , Google Ads , or Mailchimp , to manage marketing campaigns or send newsletters.

b. Legal obligations :

We may disclose your personal information if required to do so by law, including in response to legal proceedings, to respond to a lawful request by a government authority, or to protect our legal rights.

c. Transfer in the event of merger or acquisition :

In the event of a merger, acquisition, or sale of our business or all or a portion of our assets, your personal information may be transferred to the acquiring company or entity, subject to compliance with this Privacy Policy.

4. Protection of personal data

We implement physical, electronic, and administrative security measures to protect your personal information from unauthorized use, access, or disclosure. This includes using Secure Socket Layer (SSL) to encrypt sensitive information, such as credit card data, and restricting access to this information to authorized employees and service providers.

However, no method of transmission over the Internet, or method of electronic storage, is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your rights regarding your personal data

In accordance with the General Data Protection Regulation (GDPR) , you have the following rights regarding your personal information:

  • Right of access : You have the right to request a copy of the personal information we hold about you.
  • Right of rectification : If you believe that your information is inaccurate or incomplete, you can request to rectify it.
  • Right to erasure : You have the right to request the deletion of your personal data, subject to legal obligations and contractual requirements.
  • Right to limit processing : You can request to limit the use of your data in certain situations.
  • Right to object : You can object to the use of your data for direct marketing purposes.
  • Right to data portability : You can request to receive your personal data in a structured and commonly used format.
  • Right to withdraw consent : If we have used your data based on your consent, you can withdraw that consent at any time.

If you wish to exercise any of these rights, please contact us at the following address: alesiaparispro@gmail.com .

6. Cookies and similar technologies

Cookies are small text files that we place on your device to help you navigate our website more smoothly. Cookies also help us analyze site usage, personalize your experiences, and deliver relevant online advertising.

You can manage your cookie settings from your browser. However, disabling cookies may affect your user experience on our site and limit access to certain features.

7. Data retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable laws. For example, order information is retained for tax and accounting purposes for the period required by law.

Your newsletter subscription data will be retained until you unsubscribe. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. If we make any substantial changes, we will notify you of these changes by email or by posting a notification on our website. We encourage you to regularly check this page for updates.

9. Contact us

If you have any questions or concerns regarding this Privacy Policy or the management of your personal data, please do not hesitate to contact us:

Alesia Paris
Email: alesiaparispro@gmail.com
Website: alesiaparis.fr